Caroline Hollar Caroline Hollar

Lessons Learned From Our Crash Course in Travel Content Creation

I just returned from a week at content creation bootcamp. And by that, I mean I spent a week aboard an AmaWaterways ship with a group of Gifted Travel Network advisors, where we explored and captured several beautiful destinations, then learned how to strategically post about the trip on social media to expand reach and attract new potential clients.

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Caroline Hollar Caroline Hollar

Doing It All Yourself Is Not the Same as Doing It Right

So many advisors think that doing everything themselves is the mark of thoroughness. If you want it done right, you must plan every detail, vet every hotel, and coordinate every transfer yourself, because who's going to care about your client's trip as much as you do? It's a reasonable instinct. Also, more often than not, it's a blind spot in your business.

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Caroline Hollar Caroline Hollar

Finding the Silver Lining When Things Don’t Go As Planned

We can't expect every client to be dazzled, or even appreciative, when their advisor jumps in and works their magic when a situation goes sideways. But regardless of how it's received, the reality is that there will always be things outside of our control, and the best any of us can do is move forward, find a solution, and focus on the bright side.

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Caroline Hollar Caroline Hollar

When You Choose Freely, You Measure Success on Your Own Terms

So many career-change stories start from necessity: a layoff, a health scare, a financial cliff that finally pushes someone to do the thing they'd always wanted. But we rarely get to see what a second career looks like when nobody is forcing the decision, when a person could genuinely keep doing exactly what they were already doing, or nothing at all, and chose to build something new anyway.

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Caroline Hollar Caroline Hollar

Success Alone Cannot Silence the Voice of Fear

There's an assumption that success is supposed to feel like arrival, like proof solid enough that the fear will finally allow you to rest. It doesn't work that way. The fear doesn't wait for you to feel ready, and it doesn't disappear once you've proven yourself. By practicing emotional fitness, what will change is your relationship to fear.

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Caroline Hollar Caroline Hollar

Why Travel Advisors Shouldn't Waste the “Welcome Home” Call on Small Talk

During summer, it's likely that a huge chunk of your book of business is moving through the same cycle at once. While someone is boarding a plane right now, someone else is unpacking and deciding which of their 300 photos to post first. During this busy time, it's crucial that you strike while the suitcase is still open and don't miss this golden window of opportunity for several reasons.

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Caroline Hollar Caroline Hollar

Why Mental Fitness is the Ultimate Competitive Advantage

Many travel entrepreneurs ignore the importance of the inner work, especially because of how hard it can be. What top producer Katie Crago's story makes clear is that the mindset work isn't separate from building the business, but is the foundation on which the business is built. For Katie, that work started before she had any momentum to lean on.

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Caroline Hollar Caroline Hollar

Why Travel Advisors Must Get Comfortable Being Uncomfortable

People become travel advisors because of passion. They love seeing the world and sharing it with others, they have an entrepreneurial drive, and they usually bring some specific mojo to it, everything from marketing brilliance to being a systems-and-spreadsheets wizard. But one thing that comes up consistently within our network is that most advisors didn't get into this because they love putting themselves out there.

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Caroline Hollar Caroline Hollar

Your Ideal Clients Are Already Telling You Exactly What They Want

Dialing in your business and optimizing your time can feel overwhelming, but most of us are closer to that than we think. The answers are already there in places like our client conversations and our calendars. We just have to be willing to act on what we find and stick to it.

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Caroline Hollar Caroline Hollar

Closing the Gap Between Acceptance and Actual Service for LGBTQ+ Clients

If you work in the luxury travel space, you know the importance of providing excellent service. You take the time to truly understand your clients so you can anticipate their needs, handle all the little details so nothing interrupts their experience, and make people feel seen.

So here's an uncomfortable question: Are you actually doing that for your LGBTQ+ clients?

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Caroline Hollar Caroline Hollar

And Honestly? Your AI Is Showing.

With AI woven into almost everyone's workflow now, I’ve seen three groups emerge: people who want nothing to do with it, people using it well, and people who think they're using it well... but don't take the time to check that the output actually makes sense. If you are worried you may be falling into that last group, this one’s for you.

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Press Release Caroline Hollar Press Release Caroline Hollar

Gifted Travel Network Announces Symposium 2027: Building a More Strategic, Profitable Approach to Group Travel 

This five-day immersive learning experience will be hosted aboard the fully-chartered AmaWaterways' AmaSonata, sailing from Budapest, Hungary to Vienna, Austria, March 5–10, 2027. By popular demand, this year's Symposium returns to the theme that launched the event back in 2023, selling group travel.

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Caroline Hollar Caroline Hollar

The Best Business Partners Aren't Clones, But Counterparts

We talk a lot in this industry about building a business around your life. But what does it look like when your life and your business are intertwined in a way that sustains both?

That's what I kept coming back to in my conversation with Tammy Murphy and Justin Murphy of VIP Travel Experience when they joined me on The Travel Business Unpacked podcast.

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Caroline Hollar Caroline Hollar

7 Things to Spring Clean in Your Travel Business This Month

There's something about spring that makes us want to clear the clutter and start fresh, and it’s a good idea to apply some of that energy to your business. If you’re feeling motivated to block off some time this month and clear out some cobwebs, here are some places where your travel business could probably use some attention.

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Caroline Hollar Caroline Hollar

Building a Travel Business That Can Handle Whatever Life Throws at You

When I invited Céleste Auger-Munshi, founder of Indulgent Voyages and Travel MBA mentor at Gifted Travel Network, to join me on The Travel Business Unpacked podcast, I expected a masterclass in cruise sales. What I got was something more useful: a look at what it actually means to build a sustainable travel business around a life that doesn't follow a predictable plan.

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