After you have thoroughly qualified the prospect and have a strong idea of what it is that they are desiring for their vacation, I recommend presenting them no more than three options on the first round of quotes. Ideally, you should offer 2 different options (different resorts, different cruise ships/lines, different itineraries etc) and then …

Read more

Recently I had a conversation with someone new to the travel industry that literally left me scratching my head. Like many people who are interested in working in the travel biz, this woman, I will call Trish, told me she didn’t want to get into a training program or host agency right away. She wanted …

Read more

Not necessarily!  While it seems logical to contact the Westin Excelsior in Rome, for example, directly to book a room for your clients, it isn’t always the best way.  And I mean “best” for both you and the client.  We have aligned ourselves with several excellent preferred suppliers that allow you to book “land only” …

Read more