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1.  Innovation: There is always something new and cool going on in the travel industry! You never know what is going to come up next! Cruise lines always seem to be coming up with amazing ships with incredible features (go karts on a cruise ship!), and there is innovation within travel agencies too. It’s a …

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It sounds like a great idea to have a steady pipeline of people who are interested in travel delivered to your inbox. All you have to do is fulfill their wishes and you make money. Wonderful, right? Unfortunately, the reality of leads is very different. In many situations the leads that you are getting are …

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Great question!  Cruise lines, especially the mass market ones, advertise heavily to the general public so it is simple for people to just pick up the phone or go online directly with them.  So, how can you add value to the experience in order to get those prospects to book with you?  There are several …

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Everyone has points in their life where things seem to glide along smoothly and other times when it seems like your path is littered with obstacles. Or you look at where you are versus where you thought you would be and wonder what went wrong. One of the reasons a lot of people (and particularly …

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This is one of the absolute BEST questions your prospect can ask!  Why?  Because it means that they already perceive you as the EXPERT and not just an order taker!  If they came to you telling you that they want to go on a specific cruise ship on a specific date in a specific cabin …

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We get this question all the time and, as always, the answer begins with “IT DEPENDS!”  This time, it depends on the policies of each individual travel supplier/vendor.  It isn’t a cut-and-dried GTN policy, but we do require that you comply with the supplier policy.  Some vendors will have restrictions based on: Currency conversions (some …

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It is a very exciting time at Gifted Travel Network! We recently made a big announcement about a MAJOR change that is happening January 6, 2019. Unfortunately, we can’t broadcast it to the public until January, but it is BIG! (OK, if you really want to know email joinus@giftedtravelnetwork.com and I will let you in …

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When you are first exploring the travel industry you will get lots of suggestions about the right way to start and build a business. Everyone has an opinion! And here’s mine: The biggest mistake you can make is to just jump in and be a generalist booking anything and everything. Lots of existing agents will …

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Awesome Question!  Both upselling and cross-selling can make a huge difference in your profitability and should be considered with every transaction.  Here is my explanation of the two terms and examples of both:   Upselling is when you make a conscious effort to increase the enjoyment of your client by presenting options that may cost …

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So, what in the world is a consortium anyway? Webster’s Dictionary’s definition for the word consortium is “an agreement, combination, or group (as of companies) formed to undertake an enterprise beyond the resources of any one member”.  In the travel industry, a consortium is a company that creates relationships between suppliers, vendors & travel agencies and uses …

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