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After you have thoroughly qualified the prospect and have a strong idea of what it is that they are desiring for their vacation, I recommend presenting them no more than three options on the first round of quotes. Ideally, you should offer 2 different options (different resorts, different cruise ships/lines, different itineraries etc) and then …

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Recently I had a conversation with someone new to the travel industry that literally left me scratching my head. Like many people who are interested in working in the travel biz, this woman, I will call Trish, told me she didn’t want to get into a training program or host agency right away. She wanted …

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Not necessarily!  While it seems logical to contact the Westin Excelsior in Rome, for example, directly to book a room for your clients, it isn’t always the best way.  And I mean “best” for both you and the client.  We have aligned ourselves with several excellent preferred suppliers that allow you to book “land only” …

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For the past two days I have been fortunate enough to attend The Affluent Traveler Collection Symposium and, not surprisingly, the focus is on selling to luxury travelers. We have gained incredible insights from people who are succeeding in this business including leadership from Abercrombie & Kent, Azamara Club Cruises, Insight Vacations, Seabourn, Silversea and …

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I want to fix a nice document basket or have a gift sent to my client’s hotel room or stateroom.  How much is typical to spend for something like this? Certainly, delivering “documents that dazzle” to your clients or having them arrive in their beautiful hotel room facing the Grand Canal in Venice to find …

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There is great news for people who love travel and want to start their own travel business: you have options! Ten years ago (and even 5 years ago) the options for people wanting to get into travel were very limited. But now with so many great host agencies out there and more training programs, becoming …

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I’m having trouble feeling comfortable working from home. It seems like someone in my family always needs me, or I get distracted with domestic chores. Any suggestions? Solo Entrepreneurship is an amazing journey!  However, it can also be extremely isolating if we aren’t careful.  I think it comes down to organization and setting boundaries.  Here …

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When people begin exploring the travel industry they are often confused by the concept of a host agency. But once they figure out they need one, they begin looking to find the “best” one. There are so many differences it can be hard to compare, but they usually pick one based on what they feel …

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Your business card is a very important (and relatively inexpensive) piece of your Marketing Foundational tools and you will want to always have a good supply on hand – both for handing out individually to prospects you meet and for placing on a table at a trade show or festival at which you are exhibiting.  …

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Sandals will wrap your car. Almost every cruise line will print flyers and materials with your logo and contact information. You can use co-op dollars to get banners with vendor logos and imagery. But just because you can, should you? I think the answer should be “no” more often than it is “yes”. Why? Because …

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