Recently I have had many conversations with travel agents who have talked about how “busy” they are. They don’t get a good night’s sleep. They start work early. They stay late. They work all the time. They have no work/life balance. You might think that they are complaining when they tell me these things, but …

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It is sad but true: Most travel agents don’t understand their value and can’t communicate it to prospective clients. They are good at what they do, but they don’t recognize the value in it. Knowing your value – and what type of traveler will benefit from that value – is critical to succeeding as an …

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As a travel agent you never want to hear that a company you have worked with has gone out of business. It’s a bad situation for everyone: the employees of the company, the agents who booked with them, and the clients who had vacation plans with them. While there is no way to ensure that …

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It’s a sad day when any business shuts down, but when that closure means the vacations people have been looking forward to for weeks or month are in jeopardy, it is particularly sad. And it certainly makes lots of travel agents sad to think of unhappy clients and lost commissions. Over the past 12 months …

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Over the course of a month you probably visit dozens of websites looking at restaurant menus, shopping for gifts, clothes, shoes, or a plethora of other items. I do that too, but unlike the average person I also visit lots of websites for travel advisors. And there are some amazing websites out there – then …

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In years past wave season was defined as January, February, and March. Now it has extended into April and even May for some agents. Regardless of exactly how long wave season lasts, it is certainly an active period that you want to make the most of. So today I have a few tips to help …

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Ready for an amazing new year? Harness your power to FOCUS! I’m sure when you look back over 2019 you found both things that worked and things that didn’t. I would be willing to be that what worked was successful because you were focused on it. With that in mind here are 3 areas I …

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Have you ever been scrolling through social media and see photos of a friend or family member on vacation, only to realize they didn’t book it with you? Any travel agent who has been in business for more than a few months has had that experience. But knowing it happens to everyone doesn’t make it …

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If I asked you to name the number one way to identify a healthy business, you’d probably say, “profitability”. An understandable answer, but it doesn’t tell you the entire picture. For the long run profitability isn’t the only important consideration. A business can be profitable on paper, but not sustainable in the long-run. There are …

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Group travel as a way to improve your travel business income only makes sense – you plan one trip and sell it to multiple people. Easy, right? It’s not quite that easy, but working with groups certainly makes a big financial impact on the bottom line of many agents. Here are a few tips: Find …

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