“Sharks on the NC Coast!” “Poachers shot & killed in Tanzania!” “8 tourists found dead in Cancun!” “Trump revokes travel to Cuba!” “Zika resurfaces in south Florida!” “Another traveler dies in the Dominican Republic!” These are just a few of the headlines that have been surfacing in our news outlets and social media in just …

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Qualifying your prospects and clients is such an important step in the sales process and asking the right questions can truly make your life much easier.  Just as important as asking the right questions is REALLY listening to their responses and taking lots of notes.  They might mention that their son little Billy is really …

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One of the benefits of working with air consolidators (like Centrav or Virtuoso Air) is that sometimes you are able to take advantage of low-priced bulk/contract/net airfares that are priced well below the lowest available published rate.  This allows you to “mark up” the net fare, similar to marking up commission on a net tour …

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So, you have been invited or selected to participate on a “Fam Trip” or Educational Experience with one of our preferred vendors?  Congratulations!  Here are some tips to help you prepare for your opportunity: Double check the status of your passport, if necessary, and return all completed registration forms promptly. Be sure to pack professional …

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So, I have had several MBA’ers over the years who think that the set of online modules IS the actual Travel MBA program.  That couldn’t be farther from the truth!  Obviously, we want the modules to be helpful and the “core” of the educational program, but the true value in the program is in your …

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As a home-based travel professional, your “office” can vary from a beautifully repurposed room in your home with a separate entrance to a laptop on the dining room table. So, what are you supposed to do when a local prospect wants to meet in person to go over their travel wishes? Here is my advice: …

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We do encourage our advisors to charge a fee for expertise and planning services, although we certainly can’t require you to. The typical flow is that you get an inquiry for a trip, schedule a complimentary planning call/appointment to chat about their desires and decide if you are a good fit for each other, explain …

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This is a common question with a surprising answer. Most suppliers do have their own product training, sometimes with a “certification” tied to it, that can usually be found on their travel agent portal or through a service like Travel Agent Academy.  They are usually well-done and yes, you do need to know the products …

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You should definitely try to bundle air, hotel, transfers or car rental and sightseeing activities together into one concise package using one of our preferred Tour Operators!  A Tour Operator (sometimes referred to as a “Wholesaler” or “Supplier”) is a company that negotiates reduced/contract rates with many different airlines, hotels, condos, all-inclusive resorts, car rental …

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No!  This is a very common question and confuses many new advisors.  Many suppliers now require that you have an IATA card, CLIA card or other proof of being a bonafide travel advisor before they will extend discounts to you.  This is because of all the “hobbyist” or “card mill” people out there who just …

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