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I’ve always said the travel industry is the best industry in the world. And I still stand by that! Right now it isn’t a lot of fun, but that isn’t going to last forever. While this isn’t a great time in the travel industry, it can be a great time for your travel business. When …

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When the majority of the travel industry is at a standstill, it can be hard to wrap your head around marketing. As a result, many travel agents will just simply stop. That is the worst thing you can do right now! What you should be doing is staying in touch. Show your clients you care. …

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When you are neck-deep in cancellations, rescheduling, and dozens (or hundreds) of questions from clients, you may start to feel like things will always be this way. That’s not the case. The travel industry has seen lots of crises come and go from 9/11 to SARS and Ebola to cross-border tensions around the globe. I …

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Recently I had a great conversation with an agent who had built a very successful business in just a couple of years. In the previous 12 months she had booked $750,000 in travel. She was on a 90/10 commission plan and she thought that was the best available option in the industry (it’s not). When …

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