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Every travel agency has a list of top agents – those agents who sell the most. But in most agencies for every agent that makes that top 10 list there are more – sometimes many more – who aren’t on that list, and many who aren’t close to making that list. Why? In some cases …

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This is a common question with a surprising answer. Most suppliers do have their own product training, sometimes with a “certification” tied to it, that can usually be found on their travel agent portal or through a service like Travel Agent Academy.  They are usually well-done and yes, you do need to know the products …

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You should definitely try to bundle air, hotel, transfers or car rental and sightseeing activities together into one concise package using one of our preferred Tour Operators!  A Tour Operator (sometimes referred to as a “Wholesaler” or “Supplier”) is a company that negotiates reduced/contract rates with many different airlines, hotels, condos, all-inclusive resorts, car rental …

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Over the course of a month you probably visit dozens of websites looking at restaurant menus, shopping for gifts, clothes, shoes, or a plethora of other items. I do that too, but unlike the average person I also visit lots of websites for travel advisors. And there are some amazing websites out there. And then …

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You know that marketing is essential to the success of your business, but finding time to do it can be a challenge when you are working on your own. This is especially true in wave season when you are super busy with client quotes and feel like you can’t keep up with the inquiries. Being …

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No!  This is a very common question and confuses many new advisors.  Many suppliers now require that you have an IATA card, CLIA card or other proof of being a bonafide travel advisor before they will extend discounts to you.  This is because of all the “hobbyist” or “card mill” people out there who just …

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Everyone wants to use the word “success” to describe their business. No one starts a business with a goal of making it mediocre or worse yet, failing. Of course, it happens all the time. So, what makes a “successful” travel business? Everyone has their own ideas, but I think there are 3 aspects that are …

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“Wave” season is the term used to describe the first few months of the calendar when you get the big wave of inquiries coming in for travel in the new year.  If you aren’t careful, if can also leave you feeling like you’ve been crushed by a rogue wave at the beach! So, how can …

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I totally get it!  Everyone has those dreams of knocking the socks off of their clients with amazing itineraries that include unique experiences they couldn’t get on their own.  And that is certainly part of the value they get when they book with you.  But, I want to ask you to think about your role …

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Over the past few weeks I hope you have taken some time to reflect on 2018 to determine what worked and what didn’t in your travel business. Did you make as much money as you’d like? Did you work with clients you love? Do you feel confident your marketing was effective for you? Now is …

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